Pick-up Date 
- Pregnant Travelers
- Traveling
With Children - Use of Child Safety Seat
Pregnant Passengers
Passengers whose interval between the date of departure and the expected date of delivery is within 28 days, including the expected date of delivery, are required to submit a Medical Information Form and Agreement in advance.
| From the date of boarding to the expected date of delivery. | prior notice | Required arrangements and preparations |
|---|---|---|
| more than 29 days | not required | We may ask you about your expected due date and also check your health condition at the airport/on board. （You do not need to contact us before your travel.） |
| 15 days to 28 days | required | Please submit the "Medical information form & Special assistance request form/agreement", issued within 7 days of the boarding date, to the Contact Centre at least 3 days before the boarding date. |
| within 14 days | required | You must be accompanied by your obstetrician (attending physician or primary doctor). In addition, a "Medical information form & Special assistance request form/agreement" issued within 7 days of the boarding date must be submited to the contact centre at least 3 days before the boarding date. |
MEDICAL INFORMATION FORM (MEDIF) & SPECIAL ASSISTANCE REQUEST FORM/AGREEMENT
Passengers with the boarding date of 28 days or less are requested to submit the following documents.
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Step 1.
Download and fill in the required forms1st sheet
Doctor's entry form
MEDICAL INFORMATION FORM (MEDIF)
2nd sheet
To be completed by you or a representative
SPECIAL ASSISTANCE REQUEST
1st sheet
Doctor's entry form
MEDICAL INFORMATION FORM (MEDIF)
2nd sheet
To be completed by you or a representative
SPECIAL ASSISTANCE REQUEST
Click on image to view PDF
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Step 2.
Sending documents to contact centres
Click here to
send documents to
the contact centreAfter submitting your documents, please wait for the contact centre to contact you.
For assistance at the airport/on board, we will check the following details.If you are traveling with a companion.
The attendants and cabin crew cannot provide personal assistance with meals, assistance with the use of the lavatories, administering or taking medications, etc. If you require assistance, you must be accompanied by an attendee*.
- *The attendant must meet the following conditions.
- Must be over the age of 12
- Must be able to assist the attendee with evacuation procedures in the event of an emergency
- Must not be required to assist anyone other than the attendee during an emergency evacuation
- Must be aware of the attendee's condition and be able to provide any needed assistance
- Must be seated next to the attendee
children under 2 years of age
You may not hold your child on your lap in this case.
Only 1 accompanied infant is allowed and it must be seated in a child safety seat. Please purchase a separate ticket with selected seat.
Please prepare your own child safety seat.
Traveling with Children
Reservation
Depending on the age of the child, a seat may need to be purchased or the child may need to be accompanied.
Please check the list below and purchase a ticket as required.
Ticket purchase and seat selection
| Age of child | Companion | Ticket | Seat |
|---|---|---|---|
| Less than 8 days old | - | - | Not allowed on board. |
| 8 days old to 1 year old (Infants) |
required | required (free of charge) |
If the child does not occupy a seat, he or she must sit on the lap of an adult.
|
| required (charged) |
If a seat is to be used, a ticket must be purchased.
|
||
| 2 to 11 years old | required | required (charged) |
A ticket must be purchased and an accompanying adult required.
|
| 12 years and over. (Adults) |
not required | required (charged) |
Passenger may fly alone. |
- NOTICE
- ・Each adult passenger can travel with up to two infants. (One infant must purchase a ticket to reserve a seat and use a child safety seat.)
- ・The total number of infants allowed on board per flight is limited.
If you wish to sit next to each other
If you would like to sit next to a family member or friend, or if you have a preferred seat, please designate your seat in advance. If you do not select a seat, your seat will be allocated at check-in and you may be separated from your companion.
- *Changes or transfers are not permitted after check-in or on board the aircraft.
Seating is more convenient at the back.
Rear seats are recommended as they are closer to the lavatories and it is easier to talk to the cabin crew.
If you would like more space for your child to sleep or play with toys, please also consider the Space Seat option (available for a fee).
Exit Row Seats
For safety reasons, passengers under 15 years of age and passengers with children under 12 years of age are not permitted to use seats on emergency exit rows. Please see the 'Aircraft' page for the location of emergency exits for each aircraft.
Exit
Airport
During busy periods, such as long holidays, please allow plenty of time to get to the airport.
Check-in
On the day of boarding, please complete check-in procedures (check-in) by using the app/automated check-in machine/airport counter during reception hours.
- *Procedures may be limited depending on the nature of the booking.
- *Children not occupying a seat will also be issued a boarding pass in the name registered at the time of booking.
Strollers and Child safety seats as checked baggage
When you travel with children, strollers and child safety seats can be checked in free of charge.
- *If a vinyl or other cover is required, passengers are requested to provide their own.
- *If the size of the stroller when folded is within the carry-on baggage allowance, it may be carried on board. The stroller must be folded before passing through the boarding gate.
If you have many baggages other than just a stroller, you can check in your baggage by paying only for what you need.
Stroller for rental
Domestic flights
Peach has strollers available for rental, which can be used from the Peach counter to the boarding gate.
- *There is a limit to the number of strollers available.
- *Please leave your own stroller at the counter.
International flights
For international flights departing from overseas airports, there are no strollers available for rental.
Passengers can use their own stroller to reach the boarding gate.
Priority boarding
Pregnant passengers and passengers with small children under 2 years of age will have priority to get on board as soon as the aircraft is ready. Please come to the boarding gate as soon as possible.
- Passengers requiring assistance
- Pregnant passengers
- Passengers with small children under 2 years od age
On Board
I am Sumomo, a cabin attendant! I'll be showing you around Peach's inflight facilities.
Assistance with baggage storage / retrieval
Assistance with baggage storage / retrieval
Cabin attendants are available to help you stow/retrieve your baggage. Please feel free to ask for assistance.
Diapers changing stand in the lavatory.
Diapers changing stand in the lavatory.
The cabin has lavatories with diapers changing stand at the front and rear of the cabin.
Provides hot water for powdered milk
Provides hot water for powdered milk
Hot water can be provided. Please ask the cabin crew if you require.
- *The amount of hot water that can be provided is limited.
The hot water that can be provided on board is hot. If you want to give your baby milk immediately, we recommend that you bring water to cool the hot water or bring hot water at the right temperature in a water bottle with keeping it hot / cool.
Carrying a water bottle with a heat-retention function can be useful for anything♪
Lending of picture books
Lending of picture books
Picture books are available on board. Please feel free to ask the cabin crew for more information.
- *Limited number of flights and some flights are not equipped.
Precautions to prevent injuries
Precautions to prevent injuries
Take care not to pinch your fingers or injure yourself when lifting or lowering the seat armrests or stowing the table.
- *The table in the first row of seats is designed to be stored inside the armrest.
- *For the safety of children, parents or guardians should raise and lower the armrests and put the table in and out of the seat.
If a small child is temporarily placed in a seat alone, for example to store baggage, take care not fall out of the seat.
Travelling with Children in a Child Safety Seat
Passnegers need to bring their own child safety seat and set by themselves. Please note that Peach does not provide rental service of child safety seats.
Approved child safety seat for using on board
Only those that meet conditions 1 to 5 and safety standards may be used on board.
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You may use your own child safety seat which is certified in one of the following regions with the certified label on.
●Japan(MLIT-Ministry of Land, Infrastructure and Transport. Japan)
●US(FMVSS-Federal Motor Vehicle Safety Standard)
●Europe(ECE R44-United Nations Economic Commission for Europe)
●US(FAA, Federal Aviation Administration)
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Infants need to be seated properly without exceeding the weight, height and age limit indicated on the child safety seat.
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Only Front-facing child safety seats are allowed to use on board
（Rear-facing child safety seats are not acceptable） -
Your child safety seat must to be attached to the aircraft seats with the two-point seat belt.
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Unacceptable child safety seat examples
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Booster type
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Booster type
with backrest
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Knee-fixed type
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Vest/harness type*
- *It may be used if FAA TSO-C100b approved.
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Separate baggage for your child's immediate use in the cabin from non-immediate items in advance, so that you can smoothly retrieve your baggage when your child needs care.